Getting stuck on the side of the road—especially during Gatineau’s unpredictable weather—can feel overwhelming.

Whether you’ve broken down during rush hour on Boulevard des Allumettières or late at night near Autoroute 50, your safety and comfort come first. While your tow truck is on its way, here’s how to stay calm, protected, and ready.


1. Move Your Vehicle to a Safe Spot (If Possible)

If the engine’s still running, gently guide your car to the shoulder or nearest safe area. Avoid sharp turns or sudden braking—especially if your tire is flat or your engine’s failing.

Tip: Turn on your hazard lights immediately—even in daylight—to alert other drivers in busy Gatineau traffic.


2. Stay Inside If It’s Cold or Dark

Gatineau winters can be dangerously cold. If visibility is low or temperatures are freezing, stay inside your locked car unless there’s smoke or fire. If the engine is running, crack a window slightly to reduce carbon monoxide risk.


3. Make Yourself Visible

Hazard lights are a must. If you have reflective triangles, cones, or flares, place them a few meters behind your car. This improves your visibility during snow, fog, or rain—and helps your tow truck find you quickly.


4. Share Your Location, Even Without an Address

No street number? No problem. Dispatchers can locate you using:

  • GPS pin via text

  • Nearby landmarks or signs

  • Cross streets or visible businesses

In rural Gatineau or unlit areas, these details are key.


5. Gather Essentials While You Wait

If safe, grab items like:

  • Phone charger

  • Warm clothing or blanket

  • ID and insurance papers

If you’ve been in an accident, your tow operator or emergency responders may need these to assist.


6. Ask Questions and Check for Updates

After your call is confirmed, you may receive:

  • A tracking link by text

  • Real-time ETA updates

  • Direct contact with your driver

Feel free to ask about timing, pricing, or procedures. Professional Gatineau towing teams are always ready to explain.


Final Thought

Being stranded shakes your confidence—but you’re not alone. With the right steps, you stay safer and calmer while help is en route. Whether you’re stuck in traffic, snow, or silence, remember: your tow truck is already on the way.